Superior Group of Companies™, formerly Superior Uniform Group, established in 1920, is a combination of companies that help customers unlock the power of their brands by creating extraordinary brand experiences for employees and customers. It provides customized support for each of its divisions through its shared services model.

CID Resources is a fashion-forward, cutting-edge, leading manufacturer of medical apparel and accessories.  Every day we strive to capture the fresh, fun and exciting essence of uniforms for medical professionals across the globe. 

JOB SUMMARY

The Marketplace Account Manager plays a vital role in driving demand for our healthcare apparel products across key marketplace accounts. This position involves collaborating with both internal teams and external partners to ensure our accounts are effectively represented throughout their business lifecycle. You will work closely with our creative team to deliver targeted marketing content and partner with finance, planning, and warehouse teams to create a seamless customer experience

ROLE AND RESPONSIBILITIES

Account Manager for Key Marketplace Accounts

• Serve as the primary liaison between SCS and account contacts at Target, Macy’s, Walmart, Tractor Supply, JC Penney, and other digital accounts.
• Lead account planning, delivery, and forecasting efforts.
• Collaborate with the internal planning team to develop sales forecasts and manage sales strategies.
• Oversee KPI reporting and manage inquiries related to product uploads and content.
• Develop and implement promotional and advertising strategies while managing P&L.
• Ensure compliance and work with the warehouse team to streamline operational processes.

Salsify and Feedonomics Management

• Act as the main point of contact for Feedonomics.
• Manage product assortments using Salsify and Feedonomics platforms.
• Communicate with the Feedonomics team to ensure effective management of our product listings.

• Update taxonomy on partner sites through Feedonomics and retailer platforms
• Remove SKUs from sites via Salsify and Feedonomics, ensuring timely delisting of products.
• Utilize internal reports to manage inventory levels and adjust listings as needed.
• Monitor MAP compliance and report any violations.

Support the Director of Marketplaces in managing key accounts such as Amazon and Carhartt.com by:

• Providing backup assistance as needed.
• Overseeing product uploads and ensuring accuracy.
• Collaborating with internal teams to facilitate efficient product management.
• Conducting KPI reporting and analyzing bulk buy data.

Assist the SVP of Digital with B2B account management for CCG and LEO, which includes:

• Handling content uploads to ensure up-to-date information.
• Compiling and reporting on key performance indicators (KPIs).
• Content uploads
• KPI Reporting

QUALIFICATIONS

REQUIRED EDUCATION/SKILLS/EXPERIENCE

• Minimum 3 to 5 years’ experience in a similar role
• Bachelors’ degree in Digital Marketing or related field.
• Entrepreneurial spirit with a proactive, go-getter attitude
• Familiarity with platforms such as Amazon Vendor Central, Target Plus, Walmart Marketplace, Tractor Supply, Rural King, and Macy’s Online Marketplace
• Understanding of key concepts including CPC, SEO, social media, display advertising, and affiliate marketing.
• Proven ability to create and implement retail and eCommerce-focused digital marketing strategies.
• Strong understanding of Salsify, Feedonomics, customer flow, and web analytics.

COMPETENCIES

• Driving Results – Mid-Level Managers motivate individuals to accountabilities, clarifying performance accountabilities, clarifying performance expectations, agreeing to high standards and measures, monitoring and reviewing performance, and providing timely and relevant feedback.
• Fact–Based Management – They view the organization as an open system, synthesize information from diverse sources, come to conclusions, and make decisions that are rational and based on sound evidence.
• Coaching and Developing Others – They provide quality time and planned commitment to direct reports and provide processes and opportunities for them to understand their strengths and limitations in relation to a range of high-quality and relevant competencies.
• Leadership Communication – Mid-Level Managers generate a shared commitment to the organization, building morale, and encouraging ownership of mission, goals, and values.
• Process Management – They take a systematic approach in contributing to making the company’s workflow more effective, efficient, and capable of adapting to an ever-changing environment.
• Organizational Savvy – They gather and accurately assess information related to the organization’s formal and informal communication channels and power relationships.
• Delegating – They display strong awareness of when, how, and to whom to delegate and will clearly communicate objectives, tasks, long-term benefits, and expectations for outcomes in order to empower others to take greater responsibility.
• Team Building – They enable and encourage group members to work together to complete tasks and accomplish goals that individual members could not accomplish alone.
• Decisiveness – Mid-Level Managers tend toward taking calculated risks by making decisions and taking action, even in the absence of all information

**Along with a competitive compensation package, the company offers an excellent benefits package, including Medical, Dental, a defined contribution plan (e.g. 401(k)), life insurance, long-term disability, a flexible spending account (FSA) and paid maternity/paternity leave.

EOE AA M/F/Vet/Disability Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, genetic information, or other status protected by applicable federal, state, or local law