VP of Human Resources (El Salvador, Jamaica, Belize, United States)

Superior Group of Companies, formerly Superior Uniform Group, established in 1920, is a combination of companies that help customers unlock the power of their brands by creating extraordinary brand experiences for employees and customers. It provides customized support for each of its divisions through its shared services model.

The Office Gurus® is a global provider of custom call and contact center support. As a true strategic partner, The Office Gurus implements customized solutions for its customers in order to accelerate their growth and improve their customers’ service experiences.

Role can be based in the following: Florida, Texas, Georgia, Louisiana, New Hampshire, New York and outside of the United States in El Salvador, Belize, Jamaica, Dominican Republic

JOB SUMMARY

The Vice President of Human Resources leads, designs, develops and implements strategies that will attract, motivate, retain and develop talent in support of organizational objectives and provides leadership and strategic guidance in all areas under the role. Responsible for all human capital management within the TOG organization including; Talent Acquisition, Learning and Development, Employee Relations and Organizational Development.

ROLE AND RESPONSIBILITIES

  • Leads an HR team that includes including high-volume recruiting, learning and development, compliance, compensation and performance management in multiple countries: El Salvador, Belize and Jamaica and Dominican Republic.
  • Creates a global talent acquisition strategy and implements a wide range of sourcing solutions that result in hiring and retention metrics to achieve required staffing levels and time-to-fill metrics.
  • Ensures the legal compliance of country and local HR and payroll laws. Local HR and Payroll management will have dotted line responsibility to the VP, HR (solid line is to the country manager).
  • Acts as a strategic partner to members of the management team and provide insightful, innovative thinking and problem solving on critical HR issues.
  • Consults with internal Operations teams in identifying system/process enhancements necessary to better align HR solutions with their business goals, including prioritizing those enhancements needed to meet project deadlines and budgets. Builds deep relationships with our business partners to improve outcomes and ensure KPIs are met.
  • Develops and communicates the company’s vision and mission statements.  Ensures that all HR policies and practices are in accordance with those value statements.  Provides guidance in the use of those policies to managers.
  • Establishes procedures and assigns responsibilities as appropriate in compliance with organizational policies and procedures to create seamless, streamlined functions within department
  • Develops and maintains employee recognition programs and incentives.
  • Oversees company training programs and maintains awareness of current trends and practices in training and development.  Ensures accurate records of training activities and employee progress and monitor the effectiveness of the programs.
  • Develops and manages a comprehensive employee communications program that keeps employees informed and generates loyalty and a sense of pride to work for the company.

QUALIFICATIONS

REQUIRED EDUCATION/SKILLS/EXPERIENCE

  • Bachelor’s degree required, preferably with a degree or concentration in Human Resources or related field.
  • 8+ years Human Resources experience in talent acquisition with at least five years’ experience managing on-site and remote recruitment teams.
  • Experience with high volume recruiting in a call center environment required, global experience required.
  • Excellent leadership skills with a philosophy of creating a high-trust culture that empowers employees as individual contributors and fosters a strong team environment.
  • Proficiency with Microsoft Word, Excel, PowerPoint, Outlook.
  • Working knowledge of MS Office and SAP.

PREFERRED QUALIFICATIONS

  • Work experience in call center,  financial services, or collections environment
  • GPHR
  • Bi-Lingual in Spanish and English
  • Experience with utilizing digital strategies in the recruiting process a plus.

COMPETENCIES

  • Leadership Maturity – Senior Leaders serve as role models for performance and organizational behavior by demonstrating humility, confidence, and courage in their leadership role.
  • Leadership Communication – They generate a shared commitment to the organization, building morale and encouraging ownership of mission, goals, and values.
  • Organizational Savvy – They are able to gather and accurately assess information related to the organization’s formal and informal communication channels and power relationships.
  • Deliberative Decision Making – They tend to gather, consider, and evaluate all relevant information to make logical conclusions before being moved to action.
  • Decisiveness – They tend toward taking calculated risks by making decisions and taking action, even in the absence of all information.
  • Strategic Thinking – Senior Leaders develop and help drive a shared understanding of a long-term vision that describes how the organization needs to operate now and in the future.
  • Leading Change – They effectively create a vision for change and engage others to implement the change process.
  • Strategic Talent Management – Senior Leaders attract, hire, engage, and develop talented people to build the capabilities required for the organization to perform at high levels.

**Along with a generous Compensation Package, the company offers an excellent Benefits Package, including Medical, Dental, Vision, Life Insurance and a Flexible Spending Account

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, genetic information, or other status protected by applicable federal, state, or local law.

Location: 10055 Seminole Blvd. Seminole, FL 33772

Phone: 727-397-9611

Email: [email protected]

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It’s rewarding working at a place that gives back in so many ways. Superior Uniform is part of the Adopt-A-Shore program and has been hosting on-site blood drives since 1987! Participating in these activities really makes me feel like part of a great team.

I’ve been a part of the Superior family for six years… and appreciate all of the extras offered. Like an on-site Yoga class, a walking program and monthly wellness and nutrition seminars. It feels good knowing I’m important to the company as a person.

The average employee tenure at Superior Group of Companies is 15 years and I’ve personally been part of the Superior Group of Companies family for 14 years. I am delighted to work for a company that provides such great job stability for their employees.

I’m proud to be part of such a wildly diverse team of talent. No matter how different our backgrounds and skill sets might be, each of us is appreciated for our contribution to our common goals. To me, that is truly the meaning of teamwork.

Superior is a publicly traded company who does business nationally… but here I’m not just a number. The opportunity for career enrichment is unlimited and my ideas are taken seriously.

Fashion Seal Healthcare provides cutting edge uniform programs and image apparel for our customers. It makes me proud to be part of a company that continually strives for apparel innovation, and is recognized for it within the textile industry.

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