Operations Supervisor (Eudora, AR)
Superior Group of Companies™, formerly Superior Uniform Group, established in 1920, is a combination of companies that help customers unlock the power of their brands by creating extraordinary brand experiences for employees and customers. It provides customized support for each of its divisions through its shared services model.
Fashion Seal Healthcare®, HPI™ and CID Resources are signature uniform brands of Superior Group of Companies. Each is one of America’s leading providers of uniforms and image apparel in the markets it serves. They specialize in innovative uniform program design, global manufacturing, and state-of-the-art distribution. Every workday, more than 6 million Americans go to work wearing a uniform from Superior Group of Companies.
JOB SUMMARY
The operations supervisor is in charge of leading and overseeing the day-to-day activities of their department within the distribution center. This role supervises employees, so that the department’s functions are carried out in an efficient and timely manner. The supervisor also implements programs that will ensure the smooth workings of the department. This is an exempt/salaried position.
ROLE AND RESPONSIBILITIES
- Manages workflow
- Trains new hires
- Creates and manages team schedules
- Provides reports to HR and Senior Management
- Evaluates performance and providing feedback
- Identifies and applies career advancement opportunities for team members
- Assists in resolving employee issues and disputes
REQUIRED EDUCATION/SKILLS/EXPERIENCE
- High school diploma or equivalent required
- 5 to 7 years of experience with distribution or embroidery or alterations
COMPETENCIES
- Directing –Supervisors manage the contribution and performance of individuals and teams to ensure company objectives are achieved and standards met. This involves communicating with others to make clear what is expected of them and conveying expectations about timeliness and quality.
- Planning and Priority Setting – They identify the priorities, processes, and practical actions that are necessary to achieve an objective or an idea. Supervisors are involved with developing detailed action or project plans, including objectives, accountabilities, time frames, standards, review stages, and contingencies.
- Quality Focus –Supervisors ensure that all work in one’s own area of the business, throughout the organization, by vendors, suppliers, etc. is performed with excellence and to high standards for quality and integrity.
- Communicating – They provide the information required by others in a concise, direct, and unambiguous way. They perceive how the message affects the receiver and strive to ensure that the receiver clearly understands the specifics and function of the message.
- Safety Focus – They take the practical actions necessary to ensure that the incidence and probability of workplace accidents, injuries, and illnesses are minimized. Supervisors excel at keeping up to date with current workplace safety laws, research, and best practices; ensuring awareness of safety-related issues; remaining vigilant for potential hazards; and taking all precautions to ensure the wellbeing of all employees.
- Conflict Management – They address problems openly and objectively and bring substantial conflicts and disagreements into the open with the intention of resolving issues in an unemotional and constructive manner.
- Composure and Resiliency –Supervisors are able to deal effectively with pressure, maintain focus and intensity, and remain optimistic and persistent, even under adversity. This competency includes the ability and propensity to recover quickly from setbacks, rejections, and conflicts and to maintain self-control in the face of hostility or provocation.
- Time Management – They focus on completing all work tasks in a timely manner while remaining responsive enough to react to competing demands and shifting priorities. They are able to manage multiple responsibilities while being organized, keeping on top of important time-sensitive tasks, and performing all work accurately
**Along with a generous Compensation Package, the company offers an excellent Benefits Package, including Medical, Dental, a Defined Contribution Plan (e.g. 401(k)), Life Insurance, Long Term Disability, a Flexible Spending Account and Paid Maternity/Paternity Leave.
EOE AA M/F/Vet/Disability
Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, genetic information, or other status protected by applicable federal, state, or local law.
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