Project Coordinator (Embroidery Dept.)

Superior Group of Companies, formerly Superior Uniform Group, established in 1920, is a combination of companies that help customers unlock the power of their brands by creating extraordinary brand experiences for employees and customers. It provides customized support for each of its divisions through its shared services model.

Fashion Seal Healthcare®, HPI and CID Resources are signature uniform brands of Superior Group of Companies. Each is one of America’s leading providers of uniforms and image apparel in the markets it serves. They specialize in innovative uniform program design, global manufacturing, and state-of-the-art distribution. Every workday, more than 6 million Americans go to work wearing a uniform from Superior Group of Companies.

POSITION OVERVIEW

The Embroidery Coordinator is responsible for following customer embroider orders through the entire process, from order receipt to order shipment and delivery. The Embroidery Coordinator communicate across all teams including Sales, Customer Service, Embroidery, Sourcing, Finance, and multiple Warehouse Operations to ensure accurate order fulfillment.

JOB DUTIES & RESPONSIBILITIES

  • Communicate with customer to identify and assess their needs for accurate order placement.
  • Confirm product availability, pricing, and logo with Customer.
  • Verify pricing including embroidery, first time digitized set up fees, and royalties if applicable.
  • Coordinate with Customer, Sales Representatives, Embroidery, Sourcing, Finance and Warehouse, on specifications for each order.
  • Follow and track each sales order through each stage of production and shipment.
  • Discuss Customer design requirements with Embroidery team and provide production approval.
  • Coordinate with Warehouse to verify shipping and handling requirements of each sales order.
  • Manage Embroidery Work In Progress (WIP) file and reporting daily/weekly.

QUALIFICATIONS

EDUCATION, SKILLS AND EXPERIENCE

  • High school degree or equivalent preferred
  • 5+ years’ experience in customer service or project management or 1-2 years’ experience working with embroidery
  • Thorough understanding of the Sales Order (SO) process from order initiation to order shipment.
  • Ability to work in a fast-paced environment.
  • Intermediate skills in Microsoft Office.

COMPETENCIES

  • Service Focus – Places emphasis on creating customer loyalty by continually enhancing the customer experience. Ability to identify and understand the needs of customers, manage expectations, and prioritize meeting and exceeding those needs.
  • Accountability – Takes responsibility for their own performance and accept full ownership of issues, problems, and opportunities, regardless of the source.
  • Composure and Resiliency – Ability to deal effectively with pressure, maintain focus and intensity, and remain optimistic and persistent, even under adversity. Ability and propensity to recover quickly from setbacks, rejections, and conflicts and to maintain self-control in the face of hostility or provocation.
  • Professionalism – Sets high standards and serves as role models for work performance, ethical conduct, and respect for others. Consistently conducts themselves in a manner that is aligned with generally accepted values and within the guidelines and best practices of their chosen profession.
  • Time Management – Focuses on completing all work tasks in a timely manner, while remaining responsive enough to react to competing demands and shifting priorities. Able to manage multiple responsibilities while being organized, keeping on top of important time-sensitive tasks, and performing all work accurately.
  • Communicating – Provides the information required by others in a concise, direct, and unambiguous way. Perceives how their message affects the receiver and strives to ensure that the receiver clearly understands the specifics and function of the message.

 

 

**Along with a generous Compensation Package, the company offers an excellent Benefits Package, including Medical, Dental, Vision, Life Insurance and a Flexible Spending Account

 

EOE AA M/F/Vet/Disability

 

Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, genetic information, or other status protected by applicable federal, state, or local law.

Location: 601 S Royal Lane Coppell, TX 75019

Phone: 727-397-9611

Email: info@superiorgroupofcompanies.com

Apply Now

It’s rewarding working at a place that gives back in so many ways. Superior Uniform is part of the Adopt-A-Shore program and has been hosting on-site blood drives since 1987! Participating in these activities really makes me feel like part of a great team.

I’ve been a part of the Superior family for six years… and appreciate all of the extras offered. Like an on-site Yoga class, a walking program and monthly wellness and nutrition seminars. It feels good knowing I’m important to the company as a person.

The average employee tenure at Superior Group of Companies is 15 years and I’ve personally been part of the Superior Group of Companies family for 14 years. I am delighted to work for a company that provides such great job stability for their employees.

Our nearly 95 years of success has been driven by surrounding ourselves with highly-skilled, dedicated professionals. Our team members truly embody our corporate values of quality, integrity, loyalty and teamwork.

I’m proud to be part of such a wildly diverse team of talent. No matter how different our backgrounds and skill sets might be, each of us is appreciated for our contribution to our common goals. To me, that is truly the meaning of teamwork.

Superior is a publicly traded company who does business nationally… but here I’m not just a number. The opportunity for career enrichment is unlimited and my ideas are taken seriously.

Fashion Seal Healthcare provides cutting edge uniform programs and image apparel for our customers. It makes me proud to be part of a company that continually strives for apparel innovation, and is recognized for it within the textile industry.

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