ECommerce Manager — Work from Home

HPI – High Performance Identity TM, is a leading designer and manufacturer of corporate uniforms & image apparel. Headquartered in Alpharetta, Georgia, we develop & manage award-winning employee identity programs for many of the largest brands in the food service, retail, transportation, security and hospitality industries. HPI leverages state-of-the-art web technology, apparel design, distribution and global manufacturing to deliver the best purpose-built uniform solutions to our customers world-wide. HPI is the corporate uniform division of Superior Group of Companies TM (NASDAQ: SGC).

Job Summary

The E-commerce Manager leads the development, release, and maintenance of Web applications and services that support the company’s e-commerce business strategy. The role works closely with sales, program implementation and account management to understand customer requirements and leads the e-commerce project management team and development resources to implement innovative e-commerce solutions to create a dynamic customer web experiences that includes ordering, reporting and other client needs as required. The position will report to the Vice President of Information Systems and E-commerce and work closely with all SGC divisions and numerous Fortune 1000 customers.

Role and Responsibilities 

  • Responsible for assisting all associated teams with launching new client websites, modifications to existing client websites, maintaining the website platform and upgrades to the platform.
  • Manages project timelines and ensures goals are met while adhering to approved budget and communicates timeline impacts due to changes in project scope, if necessary.
  • Manages and ensures proper and timely communication between all involved departments, team members, managers and customers including offshore teams.
  • Ensures team and executive/management alignment on team priorities and facilitates timely notification of changes to up/downstream stakeholders.
  • Documents and maintains customer business rules and system requirements.
  • Assists associated teams with client web reporting, ERP Maintenance and WMS to ERP integration analysis and troubleshooting as it relates to web services.
  • Continuously improve usability and enhances the impact of the organization’s E-commerce platform by staying up-to-date with industry developments and constantly looking to enhance the customer experience.
  • Develop and manage SOP’s and internal training to align all teams on new web development and existing web change processes.
  • Establish and manage quality standards.
  • Review emerging technologies for impact to current operations, and recommend changes that will enhance or improve existing e-commerce efforts.

Qualifications and Education Requirements 

  • Bachelor’s degree in computer science, engineering or business preferred.
  • Minimum of 4 years of experience with web design and development.
  • Minimum of 2 years of experience integrating with ERP systems, SAP preferred.
  • Proven success in managing teams (both on-shore and offshore), developing and executing business strategies and building strong relationships with business partners and customers.

Technical Skills  

  • Designing and developing front-end (UX/UI) and back-end web architecture, E-Commerce experience preferred.
  • Knowledge of Web Development disciplines including, but not limited to, Linux environments, open source tools/platforms, version control systems (particularly Git), cross?browser/cross?platform compatibility, PHP, application architecture and object?oriented design.
  • ERP Integration Experience required; SAP experience preferred.
  • Familiarity with programming languages: PHP, Visual Basic, C#, .NET, with the ability to pick up new languages quickly.
  • Working knowledge of HTML, CSS, JavaScript, SQL, XML, JSON preferred.

Key Competencies

  • Process Management – Taking a systematic approach in contributing to making the company’s workflow more effective, efficient and capable of adapting to an every –changing environment.
  • Quality Focus – Ensuring that all work in one’s own area of the business, throughout the organization, by vendors, suppliers, etc. is performed with excellence and to high standards for quality and integrity.
  • Information Seeking – Being driven by an underlying curiosity and desire to know more about things, people or issues. This involves going beyond routine questions and digging or pressing for exact information; resolving discrepancies by asking a series of questions; or conducting less-focused environmental scanning for opportunities or miscellaneous information that may be used in the future.
  • Planning and Priority Setting – Identifying the priorities, processes, and practical actions that are necessary to achieve an objective or an idea. This requires developing detailed action or project plans including objectives, accountabilities, time frames, standards, review stages and contingencies.
  • Communicating – Providing the information required by others in a concise, direct, and unambiguous way. Perceiving how the message effects the receiver and striving to ensure that the receiver clearly understands the specifics and function of the message.
  • Negotiating – Identifying key bargaining points for all parties and working effectively toward win-win solutions. Organizational Savvy –Gathering and accurately assessing information related to the organization’s formal and information communication channels and power relationships.

 

**Along with a generous Compensation Package, the company offers an excellent Benefits Package, including Medical, Dental, Bonus Eligibility, a Defined Contribution Plan (e.g. 401(k)), Life Insurance, Long Term Disability and a Flexible Spending Account.

 

EOE AA M/F/Vet/Disability

 

Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, genetic information, or other status protected by applicable federal, state, or local law.

 

Location: United States

Phone: 727-397-9611

Email: [email protected]

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It’s rewarding working at a place that gives back in so many ways. Superior Uniform is part of the Adopt-A-Shore program and has been hosting on-site blood drives since 1987! Participating in these activities really makes me feel like part of a great team.

I’ve been a part of the Superior family for six years… and appreciate all of the extras offered. Like an on-site Yoga class, a walking program and monthly wellness and nutrition seminars. It feels good knowing I’m important to the company as a person.

The average employee tenure at Superior Group of Companies is 15 years and I’ve personally been part of the Superior Group of Companies family for 14 years. I am delighted to work for a company that provides such great job stability for their employees.

I’m proud to be part of such a wildly diverse team of talent. No matter how different our backgrounds and skill sets might be, each of us is appreciated for our contribution to our common goals. To me, that is truly the meaning of teamwork.

Superior is a publicly traded company who does business nationally… but here I’m not just a number. The opportunity for career enrichment is unlimited and my ideas are taken seriously.

Fashion Seal Healthcare provides cutting edge uniform programs and image apparel for our customers. It makes me proud to be part of a company that continually strives for apparel innovation, and is recognized for it within the textile industry.

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